The check's not in the mail

December 27, 2006 - Chicago Tribune
If you get a bad meal at a restaurant, you expect the manager to tell you it's on the house. Similarly, if the plumber wrecks your sink instead of fixing it, you don't pay him. That's the American way of commerce. Do the job right or forget about getting paid in full.Except for doctors and hospitals. When they foul up big time, they often get paid more, the result of more surgeries and extended hospital stays. And that adds billions to the nation's medical bill--not to mention the toll in patient suffering and even deaths. Read more...